QUESTION:
Replaced a fuser in HL 4150, still comes up with Jam in rear. There is no paper jam. There was one in the old fuser, is there some type of reset?
Posted on 7/26/2016
ANSWER:
The service manual lists a number of conditions that could cause a "Jam Rear" error on this machine. They are:
1 Foreign object around paper eject
Remove the foreign object.
2 Coming off of back flapper ASSY
Re-assemble the back flapper ASSY.
3 Paper eject actuator malfunction
Re-assemble the paper eject actuator.
4 Harness connection failure of paper eject motor
Check the harness connection of the paper eject motor and reconnect it.
5 Paper eject sensor PCB ASSY failure
Replace the paper eject sensor PCB ASSY.
6 Paper eject motor failure
Replace the paper eject motor.
7 Paper eject ASSY failure
Replace the paper eject ASSY.
8 Engine PCB failure
Replace the engine PCB ASSY.
9 Main PCB failure
Replace the main PCB ASSY
Posted by Jim Hawkins, 7/26/2016
770-417-2323
1-800-635-5388
